Case Studies

Some real-life cases:

“One of our very first clients (a married couple), after our first meeting with them, thanked us profusely and said that they would be able to sleep that night.”

’Robert’, a 30-year-old man, had been homeless and was now living with his father, as his carer. He had taken out a loan of about £600 to buy a scooter to be able to get around. This loan had grown to £3200, which he couldn’t pay. The debt centre was able to apply for a Debt Relief Order (DRO) for him so that he could start again. When he first came in he was feeling dejected but after the DRO he was more positive, getting help to look after his father, starting to learn to drive and looking at joining new clubs and organisations.”

Miss A came to debt advice in July 2025 after two recent close bereavements which affected her housing and her income, resulting in great anxiety and stress, with invoices piling up and creditors pressing for immediate payments.We were able to make an accurate assesment of Miss A finiancial situation and advise accordingly. We negotiated with creditors to make an agreeable, affordable repayment plan, and to suspend any enforcement action.This gave Miss A time to stabilise her situation. She secured new employment and housing, and with a change in her financial position is now able to fully address the debts.

Miss A says “It has been a tough journey since being with you but your support has helped me through tremendously, I am happy for you to share my story as it will show people there is a light at the end of the dark lonely tunnel and that rainbow begins to appear in times of family troubles and adversity but resilience and good friends helps you along the way.”